Responsible Gaming at abc99
abc99 is committed to providing a safe, fair, and enjoyable experience for all players in Bangladesh. Gambling should always be a form of entertainment — never a financial solution.
At abc99, we take responsible gaming seriously. Our platform is built with the welfare of Bangladeshi players at its core. Whether you enjoy cricket betting, live casino games, or slots, we want every session to remain fun and within your personal limits. Gambling should never be used to recover losses, escape problems, or substitute for income.
We provide a range of tools and resources to help our players maintain control of their gaming activity. If at any point you feel that gambling is affecting your daily life, relationships, or finances, please reach out to our support team immediately. You are not alone — help is always available at abc99.
Our Responsible Gaming Tools
abc99 equips every player with practical tools to stay in control. These features are available directly from your account settings and can be activated at any time.
Deposit Limits
Set daily, weekly, or monthly deposit caps in BDT to keep your spending in check.
Time-Out Feature
Take a short break from 24 hours up to 6 weeks without permanently closing your account.
Self-Exclusion
Request a self-exclusion period of 6 months to 5 years if you need a longer pause from gaming.
Account Lock
Permanently close your abc99 account at any time with a simple request to our support team.
Activity Tracker
Review your betting and gaming history, total spend, and session duration directly in your account.
Reality Check
Enable periodic reminders that alert you about how long you have been playing during any session.
How to Use Our Player Controls
Activating responsible gaming tools at abc99 is straightforward. Log in to your account and navigate to the Account Settings section. From there you can set deposit limits, enable a time-out, or request self-exclusion. If you cannot access your account, contact our support team directly via email and we will action your request within 24 hours.
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Deposit Limits Cap how much you can deposit per day, week, or month in BDT. Limits apply instantly and protect your budget from overspending.
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Time-Out Period Step away from gaming temporarily — choose a break from 24 hours to 6 weeks. Your account remains intact and resumes automatically after the period ends.
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Self-Exclusion Request a formal exclusion from 6 months to 5 years. During this time you will not be able to log in or make deposits. This is the strongest player protection tool we offer.
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Transaction History Access a full record of your deposits, withdrawals, and betting activity at any time from your account dashboard. Transparency is key to staying in control.
Recognising Problem Gambling Signs
- Spending more money on gambling than you can afford to lose.
- Gambling to recover previous losses rather than for entertainment.
- Neglecting work, family, or daily responsibilities in Dhaka or elsewhere to spend time gambling.
- Borrowing money from friends, family members, or lenders to fund gambling sessions.
- Feeling anxious, irritable, or restless when not gambling.
- Hiding gambling activity from close family or friends.
Recognising these signs early is the first and most important step toward regaining control. abc99 is here to support you every step of the way — from activating a simple time-out to arranging a full self-exclusion. Never hesitate to ask for help.
Frequently Asked Questions
What is the minimum age to play at abc99?
abc99 strictly requires all players to be aged 21 or above. We conduct identity verification checks on accounts to ensure compliance with our age policy. Any account found to belong to an underage player will be immediately closed and all funds returned.
How do I set a deposit limit on my abc99 account?
Log in to your abc99 account and go to Account Settings, then select Responsible Gaming. From there you can set a daily, weekly, or monthly deposit limit in BDT. Limits take effect immediately. Increasing a limit requires a 7-day cooling-off period to protect you from impulsive decisions.
What is self-exclusion and how do I request it?
Self-exclusion is a formal request to block yourself from accessing your abc99 account for a chosen period — from 6 months up to 5 years. You can request it through Account Settings or by emailing our support team at [email protected]. Once active, self-exclusion cannot be reversed until the period ends.
Can I get help if gambling is affecting my mental health?
Absolutely. If you feel gambling is becoming a problem, contact our support team at [email protected] and we will guide you through your options — including immediate account restriction. We also encourage players to speak with a trusted person in their life, such as a family member in Dhaka, Chittagong, or wherever you are in Bangladesh. Your wellbeing matters to us more than any wager.
Need Support?
Our dedicated support team is available to help any abc99 player in Bangladesh who feels gambling is becoming unmanageable. Whether you need to activate a tool, understand your options, or simply talk to someone, we are here. Reach us by email — responses are typically sent within a few hours.
Email our support team anytime. We are here to help — no judgment, just support.
[email protected]Continue Playing Responsibly
Ready to enjoy abc99 within your limits? Explore our games and bet on your favourite sports — safely and responsibly.